John Van Houtert
About John Van Houtert
John Van Houtert is a Team Lead for Customer Support and Quality Assurance at Rambus Security, where he has worked since 2019. He has extensive experience in technical support and quality assurance, having held various leadership roles in companies such as Verimatrix, SafeNet, and INSIDE Secure.
Work at Rambus
John Van Houtert has been serving as the Team Lead for Customer Support and QA at Rambus Security since 2019. In this role, he has established the post-sales Technical Support department specifically for network and data security applications. His responsibilities include overseeing Configuration Management and managing the hardware development workflow within his team. His tenure at Rambus has lasted for five years, during which he has contributed to enhancing customer support processes.
Previous Experience in Customer Support and QA
Before joining Rambus, John Van Houtert worked at Verimatrix as the Team Lead for Customer Support Configurations and QA for ten months in 2019. He also held a significant position at INSIDE Secure from 2012 to 2019, where he was responsible for leading customer support configurations and QA. His earlier roles included serving as a Technical Support Manager at AuthenTec and SafeNet, where he expanded the Technical Support department to include quality checks on IP deliveries.
Educational Background
John Van Houtert studied at Eindhoven University of Technology, where he earned both an Ir. and an MTD degree between 1989 and 1997. He also attended Anton van Duinkerken College from 1983 to 1989. His foundational education began at Basisschool Jan Ligthart in Veldhoven. This educational background has equipped him with the technical knowledge necessary for his roles in customer support and quality assurance.
Career Progression and Technical Expertise
John Van Houtert has a diverse career in technical support and engineering, beginning as a Senior ASIC Design Engineer at SafeNet from 2002 to 2004. He transitioned to various roles, including Technical Support Engineer and Product Manager, before focusing on customer support and QA. His experience includes setting up quality assurance processes and managing technical support teams, demonstrating his expertise in both customer service and technical operations.