Christopher Hughes
About Christopher Hughes
Christopher Hughes is a Customer Success Engineer at RangeForce, with a diverse background in emergency management and technology integration. He has transitioned through various roles in the tech industry and possesses expertise in SaaS solutions.
Work at RangeForce
Christopher Hughes currently serves as a Customer Success Engineer at RangeForce, a position he has held since 2023. His role involves ensuring customer satisfaction and success with the company's SaaS solutions. Prior to this, he worked as a Senior Sales Engineer at RangeForce for three months in 2022, where he focused on pre-sales activities and technical support. His experience in these roles has allowed him to leverage his technical background and customer service skills effectively.
Previous Experience in the United States Air Force
Christopher Hughes served in the United States Air Force from 2009 to 2014 as an Emergency Manager. This five-year tenure provided him with foundational experience in crisis and emergency management. His military background has contributed to his ability to handle high-pressure situations and develop effective solutions in challenging environments.
Career at NTT Security
Hughes worked at NTT Security as a Technology Integration Analyst from 2017 to 2020. During this three-year period in Omaha, NE, he was responsible for integrating technology solutions to enhance security measures. This role further developed his technical expertise and understanding of security protocols.
Educational Background
Christopher Hughes has a diverse educational background. He studied at Roger Williams University, where he focused on Creative Writing from 2006 to 2008. He also attended the Community College of the Air Force, earning an Associate degree in Crisis/Emergency/Disaster Management from 2009 to 2014. Additionally, he obtained a Bachelor of Science in Information Technology from UMass Boston, completing his studies from 2014 to 2017. This combination of education has equipped him with strong communication skills and technical knowledge.
Transition to Customer Success Engineering
Hughes transitioned from a Technical Account Executive to a Senior Sales Engineer before becoming a Customer Success Engineer at RangeForce. His background in network administration and experience in pre-sales and solutions engineering roles have provided him with the necessary skills to excel in customer success. His expertise in SaaS solutions is particularly relevant in his current position, where he focuses on ensuring that clients maximize the value of the company's offerings.