Mitch Deaner
About Mitch Deaner
Mitch Deaner is a ServiceNow Developer with a background in IT support and technical consulting. He has worked for various companies, including Utz Quality Foods and RapDev.io, and holds a Bachelor's Degree in Management Information Systems from Penn State University.
Current Role at RapDev
Mitch Deaner has been employed at RapDev.io as a ServiceNow Developer since 2021. In this role, he is responsible for developing and implementing solutions within the ServiceNow platform. His work focuses on enhancing service management processes and improving the overall user experience. Deaner has contributed to various projects that leverage ServiceNow capabilities to meet organizational needs.
Previous Experience in IT Support
Before joining RapDev, Mitch Deaner held several positions in IT support. He worked at Utz Quality Foods as a Help Desk Supervisor for six months in 2016, following a two-year tenure as an IT Help Desk Technician from 2014 to 2016. He began his career at Utz as a Help Desk Intern from 2011 to 2014, accumulating three years of experience in technical support roles.
ServiceNow Development Expertise
Mitch Deaner has extensive experience in ServiceNow development. He worked as a ServiceNow Technical Consultant at CDI LLC for five months in 2021. Prior to that, he served as a ServiceNow Developer at P5 Solutions, Inc. from 2018 to 2021, where he honed his skills in developing and customizing ServiceNow applications to streamline business processes.
Technical Roles in AV and Desktop Support
In addition to his experience in ServiceNow, Mitch Deaner has worked in various technical roles. He was an AV Technician at CodeLynx, LLC from 2016 to 2018, where he managed audio-visual setups and support. He also served as a Desktop Support Technician at TEKsystems for nine months in 2018, providing technical assistance and support to end-users.
Educational Background in Management Information Systems
Mitch Deaner studied at Penn State University, where he earned a Bachelor's Degree in Management Information Systems. His education spanned from 2010 to 2014, providing him with a solid foundation in information technology and business management principles.