March Michael N.
About March Michael N.
Michael N. March is a Technical Account Manager with extensive experience in customer success and operations across various companies. He has held positions at CourseSmart, Netomi, Benetech, Amazon, and currently works at Rapid in the San Francisco Bay Area.
Work at RapidAPI
Currently, March Michael N. serves as a Technical Account Manager at RapidAPI, a position he has held since 2021. He operates in the San Francisco Bay Area, where he is responsible for managing client accounts and ensuring customer satisfaction. His role involves collaborating with clients to optimize their use of RapidAPI's services and addressing any technical issues that may arise.
Previous Experience
Prior to his current role, March Michael N. accumulated diverse experience in customer success and account management. He worked as a Senior Customer Success Manager at Netomi from 2019 to 2021. Before that, he was a Technical Account Manager at Amazon from 2016 to 2019. His earlier roles include positions at CourseSmart as a Content Operations Manager and at Benetech as a Customer Service Specialist.
Education and Expertise
March Michael N. earned a Bachelor of Science (B.S.) degree in Business Administration and Management from San Jose State University. His studies spanned from 2001 to 2008, providing him with a solid foundation in business principles that he applies in his professional roles, particularly in account management and customer relations.
Career Progression
March Michael N. began his career as a Marketing Intern at Pingsta in 2008. He then transitioned to various roles, including Customer/Sales Support Representative at Aplia and Lead Project Specialist/Marketing Execution Specialist at Naehas. His career reflects a steady progression through customer service and account management positions, culminating in his current role at RapidAPI.