March Michael Natividad
About March Michael Natividad
March Michael Natividad is a Technical Account Manager with over 18 years of experience in customer-focused roles. He has held various positions at companies such as Naehas, Netomi, Amazon, and currently RapidAPI, demonstrating a strong commitment to championing customer needs.
Current Role at RapidAPI
March Michael Natividad serves as a Technical Account Manager at RapidAPI, a position he has held since 2021. He operates in the San Francisco Bay Area, focusing on ensuring customer satisfaction and success. His role involves working closely with clients to understand their needs and providing tailored solutions that enhance their experience with the RapidAPI platform.
Previous Experience at Naehas
Before joining RapidAPI, Natividad worked at Naehas as a Lead Project Specialist and Marketing Execution Specialist from 2013 to 2015. During his tenure in Palo Alto, CA, he was responsible for managing projects and executing marketing strategies, contributing to the company's operational efficiency and client engagement.
Experience at Netomi
Natividad served as a Senior Customer Success Manager at Netomi, formerly known as msg.ai, from 2019 to 2021. His role involved enhancing customer relationships and ensuring successful implementation of the company's solutions, further solidifying his expertise in customer success management.
Educational Background
March Michael Natividad studied at San Jose State University, where he earned a Bachelor of Science (B.S.) in Business Administration and Management. His academic journey spanned from 2001 to 2008, providing him with a solid foundation in business principles and management strategies.
Professional Experience Overview
With 18 years of experience, Natividad has developed a strong customer-centric approach throughout his career. He has held various roles, including Customer Service Specialist at Benetech and Technical Account Manager at Amazon. His diverse background reflects a commitment to championing customer needs and building trust across departments.