Piotr Kamiński

Piotr Kamiński

Support Engineer @ RapidAPI

About Piotr Kamiński

Piotr Kamiński is a Support Engineer currently working at RapidAPI in San Francisco. He has extensive experience in customer support and engineering roles, having co-founded Kalafiornia Coworking & Offices and previously held positions at CloudApp, Capgemini, and Scaleworks.

Work at RapidAPI

Piotr Kamiński has been employed at RapidAPI as a Support Engineer since 2020. In this role, he provides Level 1 and Level 2 customer support for REST APIs on RapidAPI's Public Hub, as well as for the company's web applications and the RapidAPI for Mac platform. He collaborates closely with Product and Engineering teams to deliver valuable feedback, ensuring that customer needs are met effectively. Additionally, he participates in various company-wide projects, contributing to the overall success of RapidAPI.

Previous Experience at CloudApp

Prior to his current role, Piotr worked at CloudApp as a Support Hero from 2016 to 2020. During his four-year tenure, he focused on providing customer support and enhancing user experience. His experience at CloudApp equipped him with skills that he later applied in his subsequent roles in customer support and engineering.

Career Background in IT Support

Piotr has a diverse background in IT support, having worked at Capgemini as an IT Support Analyst for 11 months in 2013 to 2014. He also held positions at Scaleworks, where he served as a Customer Support Manager for seven months in 2015 and as a Customer Care Specialist for eight months from 2014 to 2015. This extensive experience in customer support roles has contributed to his expertise in addressing technical issues and managing customer inquiries.

Co-Founder of Kalafiornia Coworking & Offices

In addition to his role at RapidAPI, Piotr is a co-founder of Kalafiornia Coworking & Offices, a position he has held since 2018. Located in Kraków, Woj. Małopolskie, Poland, this coworking space aims to provide a collaborative environment for professionals and entrepreneurs. His involvement in this venture reflects his commitment to fostering community and innovation in the workspace.

Education and Expertise

Piotr studied at Uniwersytet Jagielloński w Krakowie, where he earned a Licentiate degree in National Security from 2010 to 2013. This educational background has provided him with foundational knowledge that supports his career in IT and customer support. His academic experience complements his practical skills in the field.

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