Gunay Hunt
About Gunay Hunt
Gunay Hunt serves as the Head of Customer Success at Rapiddeploy, a position he has held since 2019. He has extensive experience in customer service and client success roles, having worked at various companies including Netspend, Tableau Software, and Invenio Solutions Inc.
Current Role at RapidDeploy
Gunay Hunt serves as the Head of Customer Success at RapidDeploy, a position she has held since 2019. In this role, she is responsible for overseeing customer success initiatives and ensuring a high level of service delivery. Her leadership focuses on enhancing customer satisfaction and driving engagement with the company's products and services. Based in Austin, Texas, she continues to contribute to the company's growth and customer relationship management.
Previous Experience in Customer Service
Prior to her current role, Gunay Hunt accumulated extensive experience in customer service and support. She worked at Netspend in various capacities from 2006 to 2013, including roles as a Customer Service and Escalations Department representative, Quality Assurance and Monitoring Analyst, Partner Services Account Manager, and Banking Relations Service Analyst. Her tenure at Netspend provided her with a solid foundation in customer relations and service management.
Experience at Tableau Software
Gunay Hunt held multiple positions at Tableau Software from 2014 to 2018. She served as an Enterprise Customer Success Manager for Strategic Accounts and later as an Enterprise Team Manager in Customer Success. Her work at Tableau focused on managing customer relationships and ensuring successful product adoption, contributing to the overall success of the company's customer engagement strategies.
Educational Background
Gunay Hunt's educational background includes studies in Business Administration and Management at Austin Community College from 2003 to 2005. She also attended San Marcos High School from 2001 to 2003 and The International School of Azerbaijan from 1999 to 2001. This educational foundation has supported her career in customer success and management.
Career Development at Invenio Solutions and Rethink CRM
Gunay Hunt worked at Invenio Solutions Inc. as a Contract Support and Subject Matter Expert for the Central Region from 2013 to 2014. She also served as the Director of Client Success at Rethink CRM for eight months in 2018 to 2019. These roles further developed her expertise in client management and customer success strategies.