Jonathan P. D.
About Jonathan P. D.
Jonathan P. D. is a Lead Training Specialist at RapidDeploy, with extensive experience in training and communications. He has held various roles in the public safety and software consulting sectors, including positions at the City of Winston-Salem and CentralSquare Technologies.
Current Role at RapidDeploy
Jonathan P. D. serves as the Lead Training Specialist at RapidDeploy, a position he has held since 2019. In this role, he is responsible for overseeing training initiatives and ensuring that projects and assignments are delivered efficiently and on time. He has developed partnerships within the company by providing support to peers, new hires, and managers, fostering a collaborative work environment.
Previous Experience in E911 Communications
Before joining RapidDeploy, Jonathan worked at the City of Winston-Salem as the E911 Communications Supervisor from 1992 to 2004. This role lasted 12 years and involved managing emergency communication operations in Winston-Salem, NC. His extensive experience in this field contributed to his understanding of critical communication systems.
Professional Background in Software Consulting
Jonathan has a background in software consulting, having worked as a Senior Software Consultant and Instructor at Superion from 2017 to 2018 and at SunGard, now part of FIS, from 2012 to 2017. His roles involved providing training and support on software solutions, enhancing user understanding and application of technology in various settings.
Educational Qualifications
Jonathan holds a Bachelor of Science in Business Administration and Management from the University of Phoenix, which he completed between 2008 and 2010. He also earned a Master of Business Administration (MBA) from the same institution, studying from 2011 to 2013. Additionally, he obtained an Associate's degree in Business/Computer Programming from Central Carolina Community College from 1988 to 1990.
Skills and Competencies
Jonathan demonstrates strong teamwork and interpersonal skills, allowing him to work effectively with colleagues and stakeholders. He is capable of independently managing projects and has excelled in fast-paced, deadline-oriented environments. His focus on process improvement has contributed to enhanced quality and customer satisfaction in his roles.