Mikhail Hathey
About Mikhail Hathey
Mikhail Hathey is a Test Analyst at Rapiddeploy in Austin, Texas, with extensive experience in software testing and customer service. He has held various roles in companies such as Inspired Testing, Amazon, and Google Local Guides, and has a strong background in functional and exploratory testing.
Work at RapidDeploy
Mikhail Hathey has been employed as a Test Analyst at RapidDeploy since 2019. In this role, he is responsible for ensuring the quality and functionality of software products. His tenure at RapidDeploy spans five years, during which he has contributed to various testing initiatives. The company is based in Austin, Texas, United States, where he continues to apply his expertise in software testing.
Previous Experience in Quality Assurance
Prior to his current position, Mikhail worked at Inspired Testing and Dvt as a Manual QA Lead. He held these roles from 2018 to 2019 for a total of six months in Johannesburg, Gauteng, South Africa. His responsibilities included leading manual testing efforts and ensuring that products met quality standards. This experience laid the groundwork for his current role in software testing.
Education and Expertise
Mikhail studied Communication at Cape Peninsula University of Technology from 2017 to 2020. He also attended the university from 2013 to 2016, further enhancing his knowledge in the field. His educational background is complemented by specialized training at Oracle Academy. Mikhail specializes in Functional, Exploratory, and Ad-Hoc testing, which supports his work in quality assurance.
Background in Customer Service and Technology
Before transitioning to software testing, Mikhail gained experience in technical customer service roles at Amazon. He worked as an IT Support Technician and in various customer service positions from 2015 to 2017 in Seattle, Washington. His background also includes retail brand activations for mobile devices, which provided him with insights into customer needs and product functionality.
Involvement in Beta Testing Programs
Mikhail has been actively involved in Beta Testing Programs and crowdsourced beta testing jobs since 2014. He currently works as a Beta Tester for Global App Testing and Ubertesters. His participation in these programs has enhanced his customer service skills and provided him with practical experience in testing software products before their public release.