David Dooley
About David Dooley
David Dooley serves as the Director of Customer Success at RAPIDFORT, where he has worked since 2022. With over 20 years of experience in customer success and professional services, he has held various leadership roles across multiple technology companies.
Work at RapidFort
David Dooley has been serving as the Director of Customer Success at RapidFort since 2022. In this role, he focuses on standardizing customer engagement and measuring its impact throughout the customer lifecycle. He develops trusted advisor relationships with key customer stakeholders to understand their business strategies and success metrics.
Previous Roles and Experience
Before his current position, David held various roles in the technology sector. He was an Advisory Board Member at RapidFort from 2021 to 2022. He also worked as the Director of Professional Services at Contrast Security from 2018 to 2021 and as a Senior Professional Services Consultant at Synopsys Inc from 2014 to 2018. His earlier experience includes positions at Tecnotree Corporation, Telcotec, Openet, and Alcatel-Lucent, showcasing over 20 years of technical and leadership experience in customer success and professional services.
Education and Expertise
David Dooley studied at University College Dublin, where he earned a Bachelor of Science (B.Sc.) Hons in Biochemistry from 1995 to 1999. He also obtained a Higher Diploma in Computer Science from the same institution in 1999 to 2000. Additionally, he studied Law at Technological University Dublin, achieving a Bachelor of Arts (B.A.) from 2010 to 2013. His educational background supports his extensive experience in technology and customer success.
Background and Personal Interests
David has a diverse professional background, having worked in various roles across multiple companies and sectors. He has also lived and worked in Japan as an English Instructor from 2003 to 2005. Outside of his professional life, he is a home brewer and a budding youth soccer coach, reflecting his varied interests and commitment to community engagement.