Alix Miller
About Alix Miller
Alix Miller is the Senior Director of Customer Success and Raptor University at Raptor Technologies, LLC, a position she has held since 2023. She has extensive experience in customer success roles, having previously worked at ISN and Haynes and Boone, LLP.
Current Role at Raptor Technologies
Alix Miller holds the position of Senior Director, Customer Success and Raptor University at Raptor Technologies, LLC. In this role, Miller is responsible for overseeing customer success initiatives and the educational programs offered through Raptor University. This position has been held since 2023, contributing to the company's focus on enhancing customer experience and engagement.
Previous Experience at Raptor Technologies
Prior to the current role, Alix Miller served as Director of Customer Success at Raptor Technologies, LLC from 2022 to 2023. During this time, Miller focused on improving customer satisfaction and retention strategies. Additionally, Miller worked as Manager of Customer Success at the same company from 2020 to 2022, where responsibilities included managing customer relationships and ensuring successful product implementation.
Professional Background at ISN
Alix Miller has extensive experience at ISN, where Miller worked in various roles. Starting as an Associate from 2013 to 2014, Miller progressed to Senior Associate from 2014 to 2015, and then served as an Account Representative from 2015 to 2016. These positions involved engaging with clients and supporting their needs within the Dallas/Fort Worth area.
Education and Qualifications
Alix Miller earned a Bachelor of Business Administration (B.B.A.) degree from Texas Tech University - Rawls College of Business, specializing in Marketing and Management. This educational background provided a foundation for a career in customer success and business development, equipping Miller with essential skills in marketing strategies and management principles.
Early Career Experience
Before entering customer success roles, Alix Miller gained experience as a Business Development Coordinator at Haynes and Boone, LLP from 2016 to 2017. Additionally, Miller completed a Marketing Internship at Frost Bank in 2012. These early career experiences contributed to the development of skills in business development and marketing.