John W.
About John W.
John W. serves as the Global Director of Sales and Marketing Operations and Enablement at Raptor Technologies, LLC, where he has significantly improved close rates and reduced client delivery times. He has extensive experience in sales operations and business management, having held various roles at Nerdery and Best Buy over the course of his career.
Current Role at Raptor Technologies
John W. serves as the Global Director of Sales and Marketing Operations and Enablement at Raptor Technologies, LLC. He has held this position since 2022, working remotely from Minneapolis, MN. In this role, he focuses on enhancing sales processes and marketing strategies to drive organizational growth.
Previous Experience at Nerdery
John W. worked at Nerdery for a total of five years in various roles. He started as Manager of Strategic Business Operations from 2011 to 2014, then progressed to Director of Sales Operations from 2014 to 2016. He later served as Vice President of Business Operations and Chief of Staff from 2016 to 2022, contributing to significant improvements in operational efficiency and client engagement.
Background at Best Buy
John W. has extensive experience at Best Buy, where he worked for a decade from 2000 to 2010 in various managerial roles. His positions included Assistant Manager and Process Manager, where he focused on improving operational processes and enhancing customer satisfaction across multiple locations.
Education and Qualifications
John W. holds a Bachelor of Applied Science in Data Analytics from Western Governors University, which he completed from 2018 to 2022. He also earned a Bachelor of Science in Management Information Systems and Services from Charter University, studying from 1998 to 2003. His educational background supports his expertise in sales and marketing operations.
Achievements in Sales and Operations
Throughout his career, John W. has achieved notable results, including a 15% increase in close rates and a reduction in client delivery time by four weeks through innovative sales and capacity management methods. He also implemented systems like NetSuite’s CRM and ERP, demonstrating his ability to integrate complex operational tools effectively.