Nola Knowles
About Nola Knowles
Nola Knowles is a Customer Service Representative at Rawson, where she has worked for 17 years. She has a background in administrative roles and extensive experience in customer interaction within the wholesale industry.
Work at Rawson
Nola Knowles has been employed at Rawson as a Customer Service Representative since 2007. Over her 17 years in this role, she has developed a strong understanding of customer interaction and vendor relations within the wholesale industry. Her responsibilities include handling returns and repairs, demonstrating her capability in managing post-sale customer service issues effectively. Nola's experience at Rawson has equipped her with the necessary skills to address customer inquiries and ensure satisfaction.
Previous Employment History
Before joining Rawson, Nola Knowles worked at CHRISTUS Health as an Education Department Secretary from 2001 to 2005. She also served as an Administrative Assistant at Fabricon International Inc from 2005 to 2007. Additionally, she worked at The Salvation Army as an Administrative Assistant from 1999 to 2001. These roles contributed to her extensive experience in administrative tasks and customer service.
Education and Qualifications
Nola Knowles completed her education at Lumberton High School, where she studied General subjects and achieved her diploma from 1977 to 1981. This foundational education has supported her career in customer service and administration, providing her with essential skills for effective communication and organization.
Skills and Expertise
Nola possesses strong skills in pricing strategy, which are crucial for her role in providing quotes and handling sales operations. Her extensive experience in customer interaction and vendor relations enhances her ability to manage customer needs effectively. Additionally, she has been involved in expediting processes, ensuring the timely delivery of products and services, which is vital in maintaining customer satisfaction.