Elvy F.
About Elvy F.
Elvy F. is a Support Engineering Manager at Raydiant, with over 10 years of experience in IoT engineering, IT technical support, and quality assurance. Previously, he held positions at Perch and IPsoft, demonstrating strong skills in team coordination and project management.
Current Role at Raydiant
Elvy F. serves as the Support Engineering Manager at Raydiant, a position held since 2022. In this role, Elvy is responsible for overseeing the support engineering team, ensuring efficient operations, and enhancing customer satisfaction. The role requires adept management of concurrent objectives, promoting efficiency, and influencing positive outcomes within the organization.
Previous Experience at Perch
Elvy worked at Perch in various capacities from 2019 to 2022. Initially, Elvy served as the IoT Engineer, contributing to the development and implementation of IoT solutions. Subsequently, Elvy advanced to the position of Head of Support, where responsibilities included managing support operations and leading a team to address customer needs effectively.
Experience at IPsoft
Elvy's tenure at IPsoft spanned from 2017 to 2019, where Elvy held the role of Cognitive Operation Engineer. This position involved leading a shift team and coordinating operations to ensure seamless service delivery. Elvy's experience at IPsoft contributed to a strong foundation in technical support and operational management.
Education and Qualifications
Elvy holds a Bachelor’s Degree in Computer Engineering from CUNY New York City College of Technology, completed in 2014. Additionally, Elvy earned an Associate’s Degree in Electromechanical Engineering from the same institution in 2011. This educational background supports Elvy's extensive knowledge in engineering and technology.
Professional Skills and Expertise
Elvy has over 10 years of experience in various fields, including IoT engineering, IT technical support, Linux administration, and quality assurance. Elvy is recognized for the ability to coordinate diverse teams and resources to achieve project objectives. Adaptability and a proactive approach to learning new technologies are key strengths in Elvy's professional repertoire.