Danielle Murray
About Danielle Murray
Danielle Murray is a Client Success Manager at Reachdesk, where she has worked since 2023. She has a background in client success and account management, with previous roles at Reward Gateway and Vohkus, and holds a Bachelor's degree in Geology from the University of Portsmouth.
Current Role at Reachdesk
Danielle Murray serves as a Client Success Manager at Reachdesk, a position she has held since 2023. In this role, she focuses on enhancing client retention and ensuring a positive experience for customers. She actively engages with internal networks to foster advocacy and connection within the global business. Her responsibilities include utilizing data-driven strategies to improve return on investment for clients in the MarTech sector.
Previous Experience in Client Success
Prior to her role at Reachdesk, Danielle worked as a Client Success Manager at Reward Gateway from 2021 to 2023. During her two years there, she developed skills in client relationship management and contributed to improving customer satisfaction. Her experience in this role laid the foundation for her current position, where she continues to apply her expertise in client success.
Educational Background
Danielle studied at the University of Portsmouth from 2017 to 2020, where she earned a Bachelor's degree in Geology/Earth Science. Her education provided her with a strong analytical background, which she applies in her professional roles. Additionally, she attended Shooters Hill College from 2012 to 2014, furthering her academic development.
Early Career Experience
Danielle's early career includes a position as an Account Executive at Vohkus for four months in 2021. She also worked as a Coastal Engineer Assistant at Havant Borough Council in 2020 for three months. These roles contributed to her understanding of client needs and project management, which are essential in her current position.
Personal Interests and Values
Danielle has a passion for wellbeing and inclusion, which reflects her personal interests. She emphasizes creating a welcoming and positive team environment by embodying the values of her company. Her commitment to these principles enhances her effectiveness in client success and team collaboration.