Hannah Foley
About Hannah Foley
Hannah Foley is a Customer Success Manager with extensive experience in client support and account management across various companies. She has held positions at Yext, MURAL, and Reachdesk, demonstrating a strong background in customer engagement and technical support.
Current Role at Reachdesk
Hannah Foley serves as a Customer Success Manager at Reachdesk. She has held this position since 2022, contributing to the company's mission of enhancing customer engagement and satisfaction. In her role, she focuses on ensuring clients receive optimal value from Reachdesk's services, fostering strong relationships, and addressing customer needs effectively.
Previous Experience at Yext
Hannah Foley has extensive experience at Yext, where she held multiple roles from 2017 to 2021. She began as a Client Support Specialist, later advancing to Senior Client Support Specialist, and then to Associate Technical Engagement Manager. Her tenure at Yext allowed her to develop skills in client support and technical engagement, contributing to the success of enterprise and partner accounts.
Internship Experience
Hannah Foley gained valuable experience through various internships early in her career. In 2015, she interned at Edelman as a Public Relations Intern for two months in New York, NY. Additionally, she interned at Fluent Grp and Local Yokel Media in 2015 and 2014, respectively. These internships provided her with foundational skills in communication and public relations.
Education Background
Hannah Foley earned her Bachelor's Degree in English and Communication from Boston College, where she studied from 2013 to 2017. She also attended King School, which contributed to her academic foundation. Her education has equipped her with strong communication skills, relevant to her roles in customer success and client support.
Experience at MURAL
Hannah Foley worked at MURAL in two capacities. She served as an Enterprise Account Manager for the Education & Non-Profit sector for four months in 2022. Prior to that, she was an Account Manager from 2021 to 2022 for nine months. Her roles at MURAL involved managing client relationships and supporting organizational goals within the education and non-profit sectors.