Kirsty Simpson
About Kirsty Simpson
Kirsty Simpson is an experienced Account Manager currently working at Reachdesk in London, England. She has held various roles in account management and client services across multiple companies, including Cision and MarketResearch.com, and possesses expertise in Salesforce and media monitoring.
Current Role at Reachdesk
Kirsty Simpson currently serves as an Account Manager at Reachdesk, a position she has held since 2022. In this role, she is responsible for managing client relationships and ensuring customer satisfaction. Her expertise in Salesforce supports her in effectively handling customer interactions and sales processes. Based in London, England, Kirsty contributes to the company's objectives by leveraging her skills in account management.
Previous Experience in Account Management
Kirsty Simpson has extensive experience in account management, having worked in various roles across multiple organizations. She was an Account Manager at Cision from 2017 to 2019 and at Linkfluence for six months in 2019. Additionally, she served as a Strategic Account Manager at MarketResearch.com from 2020 to 2022. Her background in these positions has equipped her with a strong understanding of client needs and effective communication strategies.
Educational Background in Psychology
Kirsty Simpson studied at the University of Hertfordshire, where she achieved a degree in Psychology from 2009 to 2011. This educational background provides her with insights into human behavior, which can enhance her skills in account management and client relations. The knowledge gained during her studies may contribute to her ability to understand client motivations and improve engagement strategies.
Skills and Expertise in Media Monitoring
Kirsty Simpson possesses skills in media monitoring, which involves tracking and analyzing media content for insights. This expertise allows her to provide valuable information to clients regarding their media presence and effectiveness. Additionally, her strong background in databases indicates proficiency in managing and utilizing data for business insights, further enhancing her capabilities in her current and previous roles.
Career Progression and Roles in Retail and Leisure
Kirsty Simpson has a diverse career history that includes roles in retail and leisure. She worked as a Supervisor at Jack Wills for nine months in 2011 and as a Membership/Recovery Administrator at David Lloyd Leisure from 2012 to 2014. These positions have contributed to her customer service skills and understanding of client needs in various sectors.