Janet Gomez
About Janet Gomez
Janet Gomez is a Merchant Success Manager currently employed at Rebuy Engine since 2022. She has a background in technical support and account management, with previous roles at Accenture and Assent Compliance Inc, and has worked at Shopify since 2017.
Current Role at Rebuy Engine
Janet Gomez serves as a Merchant Success Manager at Rebuy Engine. In this role, she focuses on enhancing the success of merchants by providing tailored support and solutions. Her responsibilities include managing client relationships and ensuring that merchants maximize the potential of the Rebuy platform. She has been with the company since 2022.
Experience at Shopify
Janet Gomez has worked at Shopify as a Product Support Network since 2017. In this position, she provides technical assistance and support to users, helping them navigate the platform effectively. Her experience at Shopify spans over seven years, during which she has developed a strong understanding of e-commerce solutions.
Previous Employment at Accenture
Before her current roles, Janet Gomez worked at Accenture as a Technical Support Specialist from 2013 to 2016. Over the course of three years, she provided technical support to clients, addressing their inquiries and resolving issues related to various technologies.
Role at Assent Compliance Inc
Janet Gomez held the position of Senior Account Manager at Assent Compliance Inc from 2016 to 2017. During her one-year tenure in the Ottawa, Canada area, she managed client accounts and ensured customer satisfaction through effective communication and support.
Education and Qualifications
Janet Gomez studied at Algonquin College of Applied Arts and Technology, where she earned a Bachelor of Business Administration (BBA). This educational background has equipped her with the skills necessary for her roles in business and technical support.