Michelle Chen
About Michelle Chen
Michelle Chen is a Senior Customer Marketing Manager at Recast Software, with a background in product management and global campaigns. She has previously held positions at Quadient and Neopost, and she holds a Bachelor of Business Administration and a Master of Business Administration from York University's Schulich School of Business.
Work at Recast
Michelle Chen serves as the Senior Customer Marketing Manager at Recast Software. She has held this position since 2022. In her role, she focuses on developing and executing marketing strategies aimed at enhancing customer engagement and satisfaction. Her experience in customer marketing is instrumental in driving Recast's initiatives to improve customer experience and retention.
Previous Experience at Quadient
Prior to her current role, Michelle worked at Quadient as the Senior Manager of Global Campaigns from 2019 to 2022. During her three years in this position, she was responsible for overseeing global marketing campaigns, which included strategic planning and execution. Her work contributed to enhancing brand visibility and customer outreach for Quadient.
Career at Neopost
Michelle Chen has extensive experience with Neopost, where she held multiple roles. She started as a Product Manager for Document Systems and Software in 2013, then transitioned to Senior Product Manager for Communication and Shipping Solutions from 2015 to 2019. Additionally, she served as a Product Manager for Communication and Shipping Solutions from 2014 to 2015. Her tenure at Neopost spanned nearly six years, during which she developed expertise in product management and marketing strategies.
Education and Expertise
Michelle Chen earned her Bachelor of Business Administration (B.B.A.) with a focus on Finance and Marketing from York University - Schulich School of Business. She furthered her education by obtaining a Master of Business Administration, specializing in Marketing and International Business from the same institution. Her academic background provides a solid foundation for her roles in marketing and product management.