Anas Mirza
About Anas Mirza
Anas Mirza is an Operations Supervisor at Recology in San Francisco, California, where he has worked since 2018. He oversees employee assignments and customer service issues, ensuring timely and efficient operations.
Work at Recology
Anas Mirza has been serving as Operations Supervisor at Recology since 2018. In this role, he is responsible for assigning employees to routes and managing special pickups to ensure timely service delivery in San Francisco County, California. His duties include investigating and resolving customer inquiries and complaints, as well as monitoring operations to maintain efficiency and effectiveness. Prior to his current position, he worked as a Dispatch Supervisor at Recology for three months in 2019.
Education and Expertise
Anas Mirza studied Information Technology at both Year Up and City College of San Francisco from 2012 to 2013. He participated in a 10-month professional development program at Year Up Bay Area, where he focused on professional skills, information technology, and business communication. This educational background has equipped him with the necessary skills to handle customer service issues and operational responsibilities in his role at Recology.
Background
Before joining Recology, Anas Mirza worked as a Finance Coordinator at California Pacific Medical Center from 2012 to 2016. His experience in finance provided him with a solid foundation in managing operations and customer service. His transition to Recology allowed him to apply his skills in a different sector, focusing on operational efficiency and customer satisfaction.
Customer Service Management
In his role as Operations Supervisor at Recology, Anas Mirza handles customer service issues by resolving complaints and ensuring that extra pickups and overlooked items are addressed. His proactive approach to customer service contributes to maintaining high standards of service delivery within the organization.