Carol Quan
About Carol Quan
Carol Quan is a supervisor with extensive experience in customer service and compliance, having worked at Franklin Templeton Investments for 15 years in Budapest before moving to San Francisco. She currently holds supervisory roles at Recology and Wells Fargo.
Work at Recology
Carol Quan has been employed at Recology since 2020, serving as a Supervisor. In this role, she is responsible for overseeing operations and ensuring efficient service delivery. Recology is known for its commitment to sustainability and waste management solutions in San Francisco, California.
Experience at Franklin Templeton Investments
Carol Quan worked at Franklin Templeton Investments for a total of 15 years. She began her tenure in 2004 as a Supervisor in the Customer Service Center, where she managed customer interactions and service quality until 2014. Following this, she took on the role of Compliance Supervisor in Global Risk and Control from 2014 to 2019, focusing on compliance and risk management processes in Budapest, Hungary.
Current Role at Wells Fargo
Since 2019, Carol Quan has also been working at Wells Fargo as a Client Service Consultant. In this position, she provides support and assistance to clients, addressing their inquiries and ensuring high levels of customer satisfaction in San Francisco, California.
Education and Expertise
Carol Quan studied at San Francisco State University, where she earned a degree in Liberal Arts with a focus on Liberal Studies. This educational background has contributed to her skills in communication and customer service, which she has applied throughout her professional career.