Amanda Mc Keon
About Amanda Mc Keon
Amanda McKeon is a Senior Manager of Customer Success at Recorded Future, where she has held various roles since 2018. She has a background in customer success and marketing, with experience at multiple organizations, including Wellesley Information Services and SEPHORA.
Current Role at Recorded Future
Amanda Mc Keon serves as the Senior Manager of Customer Success at Recorded Future. She has held this position since 2023. In her current role, she focuses on enhancing customer satisfaction and ensuring successful product adoption among clients.
Previous Experience at Recorded Future
Amanda Mc Keon has extensive experience at Recorded Future, where she worked in various capacities. She was the Global Manager of Customer Success from 2021 to 2023, and prior to that, she served as the Senior Customer Marketing Manager from 2018 to 2019. Additionally, she held the position of Senior Customer Success Manager from 2019 to 2021, contributing to the company's customer engagement strategies.
Education and Academic Background
Amanda Mc Keon studied at the University of Massachusetts Amherst, where she earned a Bachelor of Arts degree in English. Her studies took place from 2005 to 2010, providing her with a strong foundation in communication and critical thinking.
Early Career Experience
Amanda Mc Keon's early career included a role as Associate Editor in Conference Operations at Wellesley Information Services from 2010 to 2011. She then transitioned to a position as Associate Editor and Online Producer for SAPinsider and insiderPROFILES at the same organization from 2011 to 2015. Additionally, she worked as a Digital Marketing Manager at Nexaweb, Inc. for a brief period in 2015.
Experience in Retail and Marketing
Amanda Mc Keon worked as a Color Consultant at SEPHORA from 2013 to 2016, where she provided product advice and customer service. She also served as a Marketing Manager at Recorded Future from 2015 to 2018, focusing on marketing strategies and customer outreach.