Richard Imprescia
About Richard Imprescia
Richard Imprescia serves as the Enterprise Customer Success Manager at Recorded Future, a position he has held since 2024. He has a diverse background in customer success and application analysis, having previously worked at Rapid7, MEDITECH, and Steward Health Care.
Work at Recorded Future
Richard Imprescia has been serving as an Enterprise Customer Success Manager at Recorded Future since 2024. In this role, he focuses on ensuring customer satisfaction and success within the enterprise segment. His position is based in Somerville, Massachusetts, where he collaborates with clients to optimize their use of Recorded Future's intelligence solutions.
Previous Experience at Rapid7
Prior to joining Recorded Future, Richard worked at Rapid7 as an Onboarding Success Manager from 2021 to 2024. In this capacity, he was responsible for guiding new clients through the onboarding process, ensuring they effectively utilized Rapid7's security solutions. His experience at Rapid7 contributed to his expertise in customer success and client relationship management.
Professional Background at MEDITECH and Steward Health Care
Richard's career includes significant roles at MEDITECH and Steward Health Care. He served as an Application Specialist at MEDITECH from 2016 to 2017, where he provided support for application implementation and user training. Following this, he worked as a Senior Application Analyst at Steward Health Care from 2017 to 2021, focusing on application analysis and support to enhance healthcare operations.
Education at University of Massachusetts Dartmouth
Richard Imprescia earned his Bachelor of Arts in History from the University of Massachusetts Dartmouth, completing his studies from 2012 to 2016. This educational background provided him with critical thinking and analytical skills that have been beneficial in his professional roles.