Zachary G.

Triage Coordinator @ Recorded Future

About Zachary G.

Zachary G. is a Triage Coordinator at Recorded Future, where he has worked since 2021. He previously served as a lifeguard at Walt Disney World for three years and holds a Bachelor of Science in Business Management from George Mason University.

Work at Recorded Future

Zachary G. has been employed at Recorded Future since 2021 as a Triage Coordinator. In this role, he is responsible for the organization, allocation, and tracking of client requests. His work focuses on ensuring efficient service delivery to clients. Additionally, he collects and tracks usage metrics to improve client service and operational efficiency. Zachary contributes to the Analyst Services team by providing support in sales, marketing, and operational planning.

Previous Experience at Walt Disney World

Before joining Recorded Future, Zachary G. worked at Walt Disney World as a Lifeguard from 2006 to 2009. His role involved ensuring the safety of guests in the Orlando, Florida area. This experience provided him with valuable skills in customer service and crisis management, which he applies in his current position.

Education and Expertise

Zachary G. studied at George Mason University - School of Business, where he earned a Bachelor of Science in Business Management from 2016 to 2020. He also attended Northern Virginia Community College, obtaining an Associate’s Degree in Business Administration and Management from 2013 to 2016. His educational background provides a solid foundation for his work in client service and operational efficiency.

Background

Zachary G. has a background that combines education and practical experience in business management and client service. His career began in the hospitality industry at Walt Disney World, where he developed essential skills in customer interaction. He later transitioned to a role in technology services at Recorded Future, where he applies his knowledge to enhance client experiences.

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