D. Lulue B.
About D. Lulue B.
D. Lulue B. serves as the Manager of Customer Success at Red Bay Coffee, where he has worked since 2019. He has a diverse background in customer relations and sales, having held various positions at notable companies including Cruise Automation, Square, and Oracle.
Current Role at Red Bay Coffee
D. Lulue B. serves as the Manager of Customer Success at Red Bay Coffee, a position held since 2019. In this role, D. Lulue has developed a comprehensive training program for new hires within the Customer Success department. Additionally, D. Lulue organized and led a customer feedback initiative that provided actionable insights for product improvement. The implementation of data-driven strategies has played a significant role in enhancing customer satisfaction and retention.
Previous Experience at Cruise Automation
D. Lulue B. worked at Cruise Automation as the University Relations Manager for a period of six months in 2018. This role was based in the San Francisco Bay Area and involved managing relationships with universities to support recruitment efforts.
Sales Management at The CoStar Group Inc.
From 2010 to 2014, D. Lulue served as the Territory Sales Manager at The CoStar Group Inc., operating under the brand LoopNet.com. This four-year tenure took place in the San Francisco Bay Area, where D. Lulue was responsible for managing sales operations within a designated territory.
Education in Industrial/Organizational Psychology
D. Lulue B. studied at San Francisco State University, where a Bachelor of Science degree was achieved in Industrial/Organizational Psychology. This educational background provides a foundation for understanding workplace dynamics and employee behavior.
Career Progression and Roles
D. Lulue B. has held various positions throughout their career, including Membership Director at Millennium Capital Partners, LLC from 2007 to 2009, Small Market Business Account Executive at Square for five months in 2014 to 2015, and Enterprise Mergers & Acquisitions Consultant at Oracle from 2015 to 2016. D. Lulue also worked as an Enterprise Database Cloud Account Manager at Oracle from 2016 to 2018, showcasing a diverse professional background in customer success, sales, and consulting.