Alan Supernaw
About Alan Supernaw
Alan Supernaw is a NOC Support Engineer III at Red Ventures, where he has worked since 2020. He has a diverse background in IT roles across various companies, including co-founding Carolina Consolidated LLC and owning Carolina Networks, both based in Charlotte, North Carolina.
Work at Red Ventures
Alan Supernaw has been employed at Red Ventures as a NOC Support Engineer III since 2020. In this role, he is responsible for monitoring and maintaining network operations, ensuring optimal performance of the infrastructure. Prior to his current position, he served as a NOC Support Engineer II at the same company from 2018 to 2020. His experience at Red Ventures has contributed to his expertise in network management and technical support.
Previous Experience at Carolina Consolidated LLC
Alan co-founded Carolina Consolidated LLC in 2019, where he worked for five months in the Charlotte, North Carolina area. This role provided him with insights into business operations and startup dynamics. His experience as a co-founder has contributed to his entrepreneurial skills and understanding of the technology landscape.
Education and Expertise
Alan Supernaw earned a Bachelor of Science (B.S.) in Business Administration from the University of Redlands, completing his studies from 2008 to 2012. He holds an AWS Certified Solutions Architect - Associate certification, which reflects his knowledge in cloud computing and architecture. His technical expertise includes proficiency in VMware/vCenter, Linux command line operations, and various Network Management Systems.
Background in IT and Technical Roles
Alan has a diverse background in IT, having worked in various roles at Vail Resorts from 2012 to 2018. His positions included Guest Service Agent, Team Lead, Supervisor, and IT Analyst. He also worked as an IT Technician at Sugar Bowl Resort and founded Tahoe iPhone Repair. His experience spans technical support, product sales, and systems administration, providing him with a well-rounded skill set in the technology sector.
Technical Skills and Tools
Alan Supernaw has developed a strong technical skill set throughout his career. He is experienced in utilizing tools such as ServiceNow, Nagios, New Relic, and Victor Ops for network management. He has also been introduced to modern deployment technologies including Rancher, Docker, and Jenkins, which enhance his capabilities in managing core code updates and changes.