Dj Dearing
About Dj Dearing
Dj Dearing is a Desktop Support Engineer II at Red Ventures, specializing in technical support for Windows and macOS systems. He has a diverse background in technical roles, including experience at Apple and Luxottica Group, and has served as a personal liaison for executive staff.
Current Role at Red Ventures
Dj Dearing has been serving as a Desktop Support Engineer II at Red Ventures since 2019. In this role, he provides technical support for both Windows and macOS systems, including installation, configuration, and troubleshooting. He collaborates with various teams, including Windows Server and AV teams, and assists with Global RV projects as needed. His responsibilities also include handling iOS and Android configuration and troubleshooting.
Previous Experience at Apple
Dj Dearing worked at Apple for a decade, from 2009 to 2019, holding multiple roles including Mac Support Engineer: Genius, Tier 4, and Technical Writer. His tenure included a four-month stint as a Technical Writer in 2018. During his time at Apple, he developed advanced problem-solving skills and gained experience in technical support and documentation.
Education and Academic Involvement
Dj Dearing studied at the College of Charleston, where he earned a Bachelor's degree in Religious Studies from 2011 to 2015. In addition to his studies, he served as an Adjunct Professor at the College of Charleston from 2012 to 2017, contributing to the academic community while sharing his knowledge and expertise.
Professional Background
Dj Dearing has a diverse professional background that includes roles in various industries. He worked as a Manager at Luxottica Group in Milan, Italy, from 2008 to 2010. Prior to that, he held positions such as Desk Clerk at the South Carolina Department of Transportation and Store Manager at Ultimate Exposure. His experience also includes working as Back of House Support Manager at Pier 1 Imports.
Technical Skills and Expertise
Dj Dearing possesses advanced technical skills, including basic scripting with PowerShell and a working knowledge of Active Directory and Exchange. He has experience with the ServiceNow ticketing system and has managed network implementations in new locations. His expertise extends to decommissioning and tearing down offices, showcasing his comprehensive understanding of IT support and infrastructure.