Jason Saenz
About Jason Saenz
Jason Saenz is a Desktop Support Engineer II with extensive experience in IT support and automation. He has developed Powershell scripts, managed cross-platform support, and created documentation to enhance team efficiency.
Current Role at Red Ventures
Jason Saenz currently holds the position of Desktop Support Engineer II at Red Ventures, where he has been employed since 2021. In this role, he focuses on enhancing automation and efficiency through the development of PowerShell scripts for on-demand reports, new user creation, and licensing management. His responsibilities also include creating and maintaining Confluence documentation to streamline processes and improve team efficiency.
Previous Experience at Brinks Home Security
Jason Saenz worked at Brinks Home Security for a total of six years, from 2015 to 2021. During this time, he served in various roles, including Desktop Support Technician and Desktop Support II. His duties involved administering JAMF for MAC OS user and computer management, managing outage communications, and collaborating with teams to resolve IT issues. He also acted as a liaison between offshore contractors, providing support for a range of IT problems.
Technical Skills and Expertise
Jason Saenz possesses a broad range of technical skills, including expertise in AWS, DataGrip, and JIRA. His experience includes providing support across multiple platforms and enhancing cross-platform support capabilities through JAMF administration. He has developed PowerShell scripts to improve automation and efficiency, showcasing his technical proficiency in IT support.
Education and Qualifications
Jason Saenz earned a Bachelor's Degree in Information Technology Administration and Computer Sciences from C.N.C.I Technical University Universidad Metropolitana de Monterrey. He studied from 1997 to 2001, gaining foundational knowledge in IT and computer sciences that supports his career in technical support and engineering.
Leadership Experience
During his tenure at Brinks Home Security, Jason Saenz stepped in for the Director during their leave, managing a team of four. In this capacity, he ensured resource allocation and team efficiency, demonstrating his leadership abilities and commitment to operational effectiveness.