Kelsey Wilkinson
About Kelsey Wilkinson
Kelsey Wilkinson is a Customer Experience Senior Associate at Red Ventures, where she has worked since 2018. She holds a Bachelor of Arts degree from William & Mary, which she earned between 2011 and 2015.
Current Role at Red Ventures
Kelsey Wilkinson serves as a Customer Experience Senior Associate at Red Ventures. She has been in this role since 2018, contributing to the company's focus on enhancing customer satisfaction and engagement. Her work involves analyzing customer feedback and implementing strategies to improve service delivery. Kelsey is based in Fort Mill, South Carolina.
Previous Experience at Red Ventures
Before her current position, Kelsey Wilkinson worked at Red Ventures as a Customer Experience Associate from 2015 to 2018. In this role, she gained valuable experience in customer service and support, focusing on resolving customer inquiries and improving overall service quality. Her tenure in this position laid the groundwork for her advancement to a senior associate role.
Education and Expertise
Kelsey Wilkinson earned a Bachelor of Arts degree from the College of William & Mary, where she studied from 2011 to 2015. This educational background provided her with a strong foundation in critical thinking and communication skills, which are essential in her current role in customer experience.
Professional Background
Kelsey Wilkinson has a professional background centered on customer experience and support. Her career at Red Ventures spans over six years, during which she has developed expertise in customer engagement strategies and service improvement initiatives. Her experience in both associate and senior associate roles has equipped her with a comprehensive understanding of customer needs.