Logan Hensley
About Logan Hensley
Logan Hensley is a Workforce Manager at Red Ventures, where he has worked since 2016. He previously served as a Master Sales Agent at the same company and holds a Bachelor's degree in Business Management from Winthrop University.
Work at Red Ventures
Logan Hensley currently serves as a Workforce Manager at Red Ventures, a position he has held since 2016. In this role, he oversees the management of staffing models and call volume forecasts, utilizing advanced Excel and SQL database queries. His responsibilities include managing projects focused on enhancing productivity by facilitating collaboration between sales agents and operations teams. Prior to his current role, he worked as a Master Sales Agent at Red Ventures from 2013 to 2016, where he managed relationships with over 250 agents in a high-pressure sales environment.
Education and Expertise
Logan Hensley earned a Bachelor of Science degree in Business Management from Winthrop University, completing his studies from 2010 to 2012. His educational background provides a foundation for his expertise in workforce management and sales operations. The skills acquired during his studies have contributed to his ability to develop effective staffing models and manage complex projects in a dynamic sales environment.
Background
Logan Hensley has a professional background that spans over a decade in sales and workforce management. He began his career at Red Ventures in 2013 as a Master Sales Agent, where he gained experience in managing agent relationships. His transition to Workforce Manager in 2016 marked a shift towards overseeing operational efficiency and productivity within the organization. He has consistently worked in Fort Mill, SC, contributing to the company's growth and success.
Achievements
During his tenure at Red Ventures, Logan Hensley has developed staffing models that effectively forecast call volumes, demonstrating his analytical skills. He has successfully managed projects aimed at increasing productivity, showcasing his ability to coordinate efforts between sales agents and operations teams. His experience overseeing a large number of agents in a high-pressure environment highlights his capability in workforce management.