Mark Buckingham
About Mark Buckingham
Mark Buckingham serves as the Vice President of IT Operations at Red Ventures, where he has worked since 2020. He has extensive experience in call center management and endpoint configuration, and has played a significant role in M&A integration processes.
Work at Red Ventures
Mark Buckingham has held multiple roles at Red Ventures since joining the company in 2015. He currently serves as the Vice President of IT Operations, a position he has held since 2020. In this role, he oversees IT operations in Charlotte, North Carolina. Prior to this, he worked as the Director of Infrastructure Engineering from 2017 to 2020 and as a Senior Telephony Engineer from 2015 to 2017. His responsibilities have included managing infrastructure support for multiple locations and leading team restructuring efforts to align with business priorities.
Education and Expertise
Mark Buckingham studied at West Virginia University, where he earned a Bachelor of Science in Biology from 2003 to 2007. He also attended Parkersburg High School, graduating with honors in 2003. His expertise includes endpoint configuration management using tools such as SCCM, Intune, and JAMF, as well as managing collaboration tools like O365, Zoom, and GSuite. His educational background and technical skills support his extensive experience in IT operations.
Background
Mark Buckingham has a strong background in phone and call center management, with experience using systems like Genesys Pureconnect, Avaya, Siemens, and Twilio. He has played a significant role in M&A integration processes and has managed core services, including Windows DNS, Infolox, DHCP, Active Directory, and Azure Active Directory. His career has been marked by a focus on infrastructure support and team management within the IT sector.
Achievements
During his tenure at Red Ventures, Mark Buckingham has implemented infrastructure support for 18 physical locations nationally and 3 internationally. His contributions include overseeing network management, A/V hardware, physical security, and structured cabling. Additionally, he has restructured team architecture to enhance alignment with business priorities, demonstrating his leadership and strategic planning capabilities in IT operations.