Alexandria Ladue
About Alexandria Ladue
Alexandria Ladue is a Senior Operations Manager specializing in strategy at Redaptive, Inc., with over 10 years of experience in customer service and a focus on SaaS products. She has held various roles in organizations such as the Denver Art Museum and Handshake, and has a strong educational background in art and business.
Current Role at Redaptive
Alexandria Ladue serves as the Senior Operations Manager, Strategy at Redaptive, Inc. since 2023. In this role, she is responsible for overseeing strategic operations and optimizing processes within the organization. Her position is based in Denver, Colorado, and she works in a hybrid environment. Alexandria's expertise in operations management contributes to the company's focus on providing innovative solutions in the energy efficiency sector.
Previous Experience in Customer Support
Alexandria has over 10 years of experience in customer service across various industries, with a significant focus on Software as a Service (SaaS) products for the past 8 years. She held the position of Senior Support Manager at Handshake in 2022, where she managed customer support operations. Prior to that, she worked as a Customer Support Manager at Gingr, LLC from 2016 to 2019, enhancing customer experiences and support processes.
Educational Background
Alexandria Ladue studied at the Maryland Institute College of Art, where she earned a Master of Professional Studies (MPS) in Business of Art and Design from 2013 to 2014. She also holds two Bachelor's degrees: one in Art History and French from the University of North Texas, completed from 2008 to 2011, and another in French from the University of Caen, which she achieved in 2010. This diverse educational background supports her multifaceted career.
Leadership Roles in Nonprofits
Alexandria has held leadership positions in nonprofit organizations, including her role as Membership Co-Chair at CultureHaus of the Denver Art Museum from 2020 to 2021. In this capacity, she contributed to membership engagement and community outreach initiatives. Additionally, she worked as a Development Intern at the Denver Art Museum in 2014, where she gained experience in nonprofit operations.
Skills in Problem Solving and Team Development
Alexandria thrives in environments characterized by ambiguity and challenges. She utilizes these situations as motivation to build and establish processes among cross-functional teams. Her ability to solve problems and foster team growth has been a key aspect of her career, allowing her to effectively contribute to various organizations and enhance operational efficiency.