Ashley Sutton
About Ashley Sutton
Ashley Sutton serves as the Director of Customer Experience at Redaptive, Inc. since 2022 and is also an Advisory Board Member at the University of Colorado Boulder - Leeds School of Business, bringing extensive experience in customer experience and project management.
Current Role at Redaptive
Ashley Sutton serves as the Director of Customer Experience at Redaptive, Inc. since 2022. In this role, she focuses on enhancing customer interactions and satisfaction, leveraging her extensive background in revenue analysis to optimize customer experience strategies. Based in Denver, Colorado, she has contributed to the company's growth by implementing effective customer engagement initiatives.
Advisory Role at University of Colorado Boulder
Since 2022, Ashley Sutton has been an Advisory Board Member for Customer Experience at the University of Colorado Boulder - Leeds School of Business. In this capacity, she provides insights and guidance on customer experience practices, drawing from her professional expertise to influence the curriculum and support students in developing relevant skills.
Previous Experience at Redaptive
Prior to her current position, Ashley Sutton held multiple roles at Redaptive, Inc. She worked as an Account Executive from 2020 to 2022 and as a Program Manager from 2019 to 2020. These positions allowed her to develop a comprehensive understanding of customer needs and operational processes, which she now applies in her role as Director of Customer Experience.
Background in Project Management
Ashley Sutton has a solid foundation in project management, having worked at MasTec Advanced Technologies as a Project Manager from 2017 to 2018. Her experience in managing projects has equipped her with skills essential for overseeing customer experience initiatives and improving service delivery.
Education and Certifications
Ashley Sutton studied Marketing at the University of Georgia - Terry College of Business. She also attended Ithaca College for one year. Additionally, she holds an ITIL v3 Foundation Certification, which enhances her knowledge in IT service management, further contributing to her expertise in customer experience strategies.