Laura Hamilton

Laura Hamilton

Director Customer Experience @ Redaptive

About Laura Hamilton

Laura Hamilton serves as the Director of Customer Experience at Redaptive, Inc, a position she has held since 2022. With over 12 years of experience in program management and consulting, she has a strong background in organizational transformation and process improvement.

Work at Redaptive

Laura Hamilton currently serves as the Director of Customer Experience at Redaptive, Inc. since 2022. In this role, she focuses on enhancing customer interactions and ensuring satisfaction. Prior to this position, she held the role of Director of Program Management at Redaptive from 2021 to 2022, where she managed various programs and initiatives. Laura also worked as a Senior Program Manager at Redaptive from 2019 to 2021, contributing to the company's project management efforts in the Denver Metropolitan Area.

Previous Experience

Before her tenure at Redaptive, Laura Hamilton worked at Chipotle Mexican Grill as an Enterprise Program Manager in 2018. She also gained valuable experience at Slalom Consulting, where she served as a Consultant from 2017 to 2019. Laura's career includes a significant period at Hitachi Consulting, where she progressed from Senior Consultant to Manager of Energy Solutions between 2008 and 2017. This diverse background has equipped her with extensive skills in program management and consulting.

Education and Expertise

Laura Hamilton earned her Bachelor’s Degree in Business Administration with a focus on Marketing from Regis University, where she studied from 2001 to 2005. With over 12 years of experience in consulting and industry sectors, she specializes in program management and complex problem solving. Laura has expertise in software integration training development, which contributes to process improvement and organizational efficiency.

Professional Skills

Laura Hamilton specializes in organizational transformation and people development. Her skills encompass program management and project planning, enabling her to drive progress and implement necessary course corrections in complex programs. She is recognized for her ability to lead challenging teams and enhance overall performance within organizations.

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