Sudhir Sharma
About Sudhir Sharma
Sudhir Sharma is the State Channel Manager at Redcliffe Labs, where he has worked since 2023. He has a background in mathematics and sociology, with extensive experience in channel management and customer service from his previous roles at Vodafone Idea Limited and SKAN NETCOMMUNICATIONS TECHNOLOGY PRIVATE LIMITED.
Work at Redcliffe Labs
Sudhir Sharma currently serves as the State Channel Manager (ACM) at Redcliffe Labs, a position he has held since 2023. In this role, he operates in a hybrid work environment. Prior to this, he worked as a Channel Manager at Redcliffe Labs from 2021 to 2023, contributing to the company's channel management strategies in Lucknow, Uttar Pradesh, India.
Previous Experience at Vodafone Idea Limited
Sudhir Sharma worked at Vodafone Idea Limited for 12 years, from 2006 to 2018, in Lucknow, Uttar Pradesh, India. In his role as Assistant Manager, he managed postpaid complaints, waivers, adjustments, and mobile number portability for the UPE circle. He also handled vendor management and retail support for new acquisitions, demonstrating his expertise in customer service and operational management.
Experience at SKAN NETCOMMUNICATIONS TECHNOLOGY PRIVATE LIMITED
Before joining Redcliffe Labs, Sudhir Sharma was employed as a Project Manager at SKAN NETCOMMUNICATIONS TECHNOLOGY PRIVATE LIMITED from 2018 to 2021. During his three years in this position, he was responsible for overseeing various projects and ensuring their successful execution in Lucknow, Uttar Pradesh, India.
Educational Background
Sudhir Sharma holds a Bachelor of Science (B.Sc.) degree in Mathematics from Christian College Lucknow. He also earned a Master of Arts (MA) in Sociology from Lucknow University, where he studied from 2003 to 2005. His educational background provides a strong foundation for his roles in management and customer service.
Achievements at Vodafone
During his tenure at Vodafone Idea Limited, Sudhir Sharma received numerous accolades for his performance. He was recognized with the IMAD (I Made A Difference) award twice and was acknowledged as a Super Star four times. These recognitions reflect his contributions to the company and his commitment to customer satisfaction.