Phillip Sumner
About Phillip Sumner
Phillip Sumner serves as the Customer Service Manager at Reddy Ice in Phoenix, Arizona, a position he has held since 2017.
Work at Reddy Ice
Phillip Sumner has served as the Customer Service Manager at Reddy Ice since 2017. He is based in Phoenix, Arizona, where he oversees customer service operations. His role involves managing customer inquiries, ensuring satisfaction, and maintaining service quality. Sumner's tenure at Reddy Ice spans seven years, during which he has contributed to the company's customer service strategies and initiatives.
Background
Phillip Sumner has a background in customer service management, with a focus on enhancing customer experiences. His experience at Reddy Ice has equipped him with skills in communication, problem-solving, and team leadership. Sumner's role requires a comprehensive understanding of customer needs and the ability to implement effective solutions.
Experience in Customer Service
With over seven years of experience in customer service management at Reddy Ice, Phillip Sumner has developed expertise in handling customer relations. His responsibilities include training staff, resolving customer complaints, and analyzing service performance metrics. Sumner's experience contributes to the overall efficiency of the customer service department.