Troy Goss
About Troy Goss
Troy Goss is a Field Service Manager with 18 years of experience in the commercial HVAC/r service field, specializing in refrigeration. He has a background in technical roles and management, having worked at Reddy Ice since 2015 and previously at Hobart Service and the United States Air Force.
Work at Reddy Ice
Troy Goss has been employed at Reddy Ice as a Field Service Manager since 2015. In this role, he oversees field operations and ensures efficient service delivery within the organization. His responsibilities include managing service teams, coordinating maintenance schedules, and addressing customer needs. His extensive experience in the HVAC/r service field contributes to his effectiveness in this position.
Previous Experience at Hobart Service
Prior to his current role, Troy Goss worked at Hobart Service as a Service Technician from 2014 to 2015. During this one-year tenure, he gained hands-on experience in servicing equipment, which enhanced his technical skills and understanding of the commercial service landscape.
Background in the United States Air Force
Troy Goss served in the United States Air Force from 1999 to 2006 as a Technician. His seven years of service provided him with foundational technical skills and discipline, which have been beneficial throughout his career in the HVAC/r service industry.
Education and Expertise
Troy Goss studied at American InterContinental University, where he earned a Bachelor of Business Administration (B.B.A.) with a focus on Accounting and Finance from 2006 to 2009. This educational background supports his transition from technical roles to management and technical support, enhancing his understanding of business operations within the HVAC/r service sector.
Experience in Commercial HVAC/r Service
With 18 years of experience in the commercial HVAC/r service field, Troy Goss specializes in refrigeration. His extensive knowledge and expertise in this area allow him to effectively manage service operations and provide technical support, ensuring high standards of service delivery in his current role.