Melanie Gordon
About Melanie Gordon
Melanie Gordon is a Development Associate at REDF with extensive experience in administrative roles and Salesforce management.
Current Title and Role
Melanie Gordon serves as a Development Associate at REDF since 2022. Based in San Francisco, California, her role involves supporting the Development Director with donor acknowledgment processes, gift entry, and donor reporting. She collaborates with the Communications team to develop collateral for individual donor appeals and works with the REDF Salesforce team to capture and track new relationship and contact leads.
Previous Experience at Peninsula Volunteers, Inc.
Melanie worked as an Administrative Assistant and Junior Salesforce Administrator at Peninsula Volunteers, Inc. from 2020 to 2022 in Menlo Park, California. During her time there, she demonstrated hands-on experience in configuring, maintaining, and improving a CRM platform, specifically Salesforce. Her expertise includes creating and updating fields, list views, and reports, managing security access based on employee roles, and building workflows.
Professional Background
Melanie Gordon has a diverse background with roles spanning multiple organizations. She worked as an Administrative Assistant at Stanford University School of Medicine from 2019 to 2020, University of California, San Francisco from 2018 to 2019, and Theravance Biopharma US, Inc. from 2017 to 2018. Additionally, she was a freelance professional in 2020 for four months. Her roles primarily involved administrative functions and customer service, showcasing her ability to address core issues and improve processes.
Education Credentials
Melanie holds a Bachelor's degree in Business Administration and Management from Antioch University, where she studied from 2015 to 2016. Additionally, she earned her High School Diploma in Liberal Arts and Sciences/Liberal Studies from I’SOT Highschool, graduating in 2002.
Skills and Expertise
Melanie Gordon is skilled in configuring and maintaining Salesforce CRM platforms, creating reports and workflows, and training colleagues. She is proficient in donor research, report mailing, and coordinating departmental projects. Her roles have involved tracking and maintaining the integrity of donor information, scheduling support for development activities, and collaborating with finance departments to reconcile and track donations. Her skill set encompasses a realistic yet innovative approach to problem-solving and process improvement.