Dan Calver
About Dan Calver
Dan Calver is a Product Support Engineer at Redgate Software in Cambridge, United Kingdom, where he has worked since 2019. He has a background in mobile development and technical support, with previous roles at Toolbox Group and EASY SOFTWARE UK.
Work at Redgate Software
Dan Calver has been employed as a Product Support Engineer at Redgate Software since 2019. In this role, he provides technical assistance and support for Redgate's software products. His work involves troubleshooting issues, guiding customers through solutions, and ensuring a high level of customer satisfaction. Redgate Software is known for its database development and management tools, and Calver's contributions are integral to the support team based in Cambridge, United Kingdom.
Previous Employment Experience
Before joining Redgate Software, Dan Calver worked at Toolbox Group as a junior mobile developer from 2018 to 2019. His responsibilities included developing mobile applications and contributing to various projects. Prior to that, he served as a Technical Support Analyst at EASY SOFTWARE UK for 10 months in 2017 to 2018, where he provided technical support for software solutions. Additionally, he worked as a Counter Assistant at Sainsbury's from 2011 to 2017, gaining customer service experience over six years.
Education and Expertise
Dan Calver studied at the University of Suffolk, where he earned a Bachelor’s Degree in FdSc Computing and Networking from 2014 to 2017. His academic background provided him with foundational knowledge in computing, networking, and technical support. This education has been instrumental in his career, particularly in his current role at Redgate Software, where technical expertise is essential for effective customer support.
Technical Skills and Knowledge
Throughout his career, Dan Calver has developed a range of technical skills relevant to software support and development. His experience as a junior mobile developer and technical support analyst has equipped him with knowledge in troubleshooting, application development, and customer service. These skills are vital for his role at Redgate Software, where he engages with clients to resolve issues and enhance their experience with the company's products.