Sarah Louise Beckett
About Sarah Louise Beckett
Sarah Louise Beckett serves as the Customer Support Team Leader at Redgate Software in Cambridge, United Kingdom, a position she has held since 2019. She has extensive experience in customer support, having previously worked at HSBC and held multiple roles at Redgate Software.
Work at Redgate Software
Sarah Louise Beckett has been employed at Redgate Software since 2011. She currently holds the position of Customer Support Team Leader, a role she has occupied since 2019. Prior to this, she served as a Customer Support Specialist for seven years, from 2012 to 2019, and as a Credit Control Administrator for 11 months in 2011. Her extensive experience at Redgate Software reflects her commitment to customer service and support within the software industry.
Previous Experience at HSBC
Before joining Redgate Software, Sarah worked at HSBC as a Customer Service Advisor from 2006 to 2011. During her five years at HSBC, she developed skills in customer interaction and service management, which contributed to her later roles in customer support at Redgate Software.
Education and Expertise
Sarah studied at Hills Road Sixth Form College from 2002 to 2004, where she achieved A Levels. This educational background provided her with foundational knowledge and skills that have supported her career in customer service and team leadership.
Career Progression
Sarah's career reflects a steady progression in customer support roles. Starting as a Credit Control Administrator at Redgate Software, she advanced to a Customer Support Specialist and eventually to her current leadership position. Her experience spans over a decade in customer service, demonstrating her growth and expertise in this field.