Sergio Rocha
About Sergio Rocha
Sergio Rocha is a Customer Infrastructure Engineer at Redgate Software in Cambridge, England, where he has worked since 2015. He has a diverse background in IT roles across several companies, including EMCDDA, Vision IT Group, and Belkin.
Current Role at Redgate Software
Sergio Rocha serves as a Customer Infrastructure Engineer at Redgate Software, a position he has held since 2015. His role involves managing customer infrastructure and ensuring the effective delivery of services. Based in Cambridge, England, he has contributed to the company for over nine years, focusing on enhancing customer experiences through technical support and infrastructure management.
Previous Experience in IT and Consulting
Prior to his current role, Sergio Rocha accumulated extensive experience in IT and consulting. He worked at Vision IT Group as an IT Systems Consultant from 2010 to 2014, where he provided technical solutions in the Lisbon Area, Portugal. He also held a position at Novabase as a Consultant for four months in 2010 and at Siemens Enterprise Communications as an International Controller for five months in 2005.
Early Career and Technical Support Roles
Sergio Rocha began his career in the early 2000s, working in various technical support roles. He was a LAN Administrator at Belkin from 2005 to 2009 and served as a Technical Support Analyst at Applied Data Corporation from 2014 to 2015. Additionally, he worked as a Helpdesk Agent at ClientLogic for one year, supporting the COLT Account.
Education and Academic Background
Sergio Rocha studied at the University of Lisbon, where he focused on Management and Public Administration. He completed his Licenciate degree from 1991 to 1996, laying the foundation for his career in IT and consulting.
Short-Term Positions and Early Work Experience
In the early stages of his career, Sergio Rocha held several short-term positions. He worked at EMCDDA as an IT Service Desk for two months in 2009 and spent one year in Human Resources Administration at Novis from 2001 to 2002. He also briefly worked at Novabase and Siemens Enterprise Communications, gaining diverse experience in various roles.