Steven Key

Service Desk Analyst @ Redgate Software

About Steven Key

Steven Key is a Service Desk Analyst currently employed at Redgate Software in Cambridge, United Kingdom. He has previously held positions as Service Desk Manager at SIMPLIFY GROUP LIMITED and as Service Analyst at Move with Us.

Work at Redgate Software

Steven Key has been employed at Redgate Software since 2020, serving as a Service Desk Analyst. His role involves providing technical support and assistance to users, ensuring efficient resolution of service requests and incidents. Redgate Software is known for its tools that enhance database development and management, and Steven contributes to maintaining high service standards within the organization.

Previous Experience at SIMPLIFY GROUP LIMITED

Before joining Redgate Software, Steven Key worked at SIMPLIFY GROUP LIMITED as a Service Desk Manager from 2017 to 2020. In this role, he was responsible for overseeing the service desk operations, managing a team, and ensuring effective support for users. His tenure at SIMPLIFY GROUP LIMITED lasted three years and was based in Cambridge, United Kingdom.

Experience at Move with Us

Steven Key's career includes a significant position at Move with Us, where he served as a Service Analyst from 2013 to 2020. His seven-year tenure at the company, located in St Ives, Cambridgeshire, involved providing technical support and managing service requests to enhance user experience.

Career Timeline

Steven Key's professional journey includes several key roles in IT support. He began his career as a Service Analyst at Move with Us in 2013, transitioned to a Service Desk Manager position at SIMPLIFY GROUP LIMITED in 2017, and has been a Service Desk Analyst at Redgate Software since 2020. This timeline reflects over a decade of experience in service desk and technical support roles.

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