Sujay Diwan
About Sujay Diwan
Sujay Diwan is a Product Support Engineer at Redgate Software in Brisbane, Australia, with extensive experience in software testing and technical support. He has held various roles in prominent companies, including Persistent Systems, Calsoft, and QLogic, and possesses domain expertise in storage, virtualization, and data protection solutions.
Work at Redgate Software
Sujay Diwan has been employed at Redgate Software as a Product Support Engineer since 2021. In this role, he provides technical support and assistance for Redgate's software products. His responsibilities include troubleshooting issues, guiding users through product features, and ensuring customer satisfaction. His experience in software testing and support contributes to his effectiveness in this position.
Previous Experience in Product Support and Engineering
Prior to joining Redgate Software, Sujay Diwan held various positions in the technology sector. He worked at Persistent Systems as a Team Lead for five months in 2011, and at Calsoft as a Senior Project Lead from 2014 to 2020. Additionally, he served as a Staff Engineer at QLogic for 11 months in 2013 and as a QA Lead at Calsoft from 2011 to 2013. His early career included roles at Veritas Technologies LLC and Dell, where he gained foundational experience in technical support.
Education and Expertise
Sujay Diwan earned a Bachelor of Engineering (BE) in Electronics from the University of Pune, completing his studies from 1998 to 2002. He possesses domain expertise in Storage, Virtualization, and Data Protection Solutions. His educational background and professional experience have equipped him with a strong foundation in these areas.
Skills in Software Testing
Sujay Diwan is skilled in various testing methodologies, including Black Box Testing, Smoke Testing, Functional Testing, Regression Testing, System Testing, and User Acceptance Testing. He has experience in all phases of the Software Testing Life Cycle and Software Development Life Cycle. His expertise includes preparing and updating test artifacts such as Test Plans, Test Strategies, Test Reports, and Traceability Matrices (RTM).