Fareed Atayee
About Fareed Atayee
Fareed Atayee is a Help Desk Specialist at Redhorse Corporation, where he has worked since 2016 in San Diego, California. He is pursuing a Bachelor of Arts in Psychology at the University of Maryland Baltimore County and has a background in management and aviation.
Work at Redhorse Corporation
Fareed Atayee has been employed at Redhorse Corporation as a Help Desk Specialist since 2016. In this role, he provides software support specifically for travel-related issues to Department of Commerce employees. He manages a high volume of daily communications, handling over 25 phone calls and 30 emails related to travel software support. His responsibilities include resolving user frustrations and applying his organizational and communication skills to enhance service delivery.
Education and Expertise
Fareed Atayee is currently studying Psychology at the University of Maryland Baltimore County, where he is pursuing a Bachelor of Arts degree. He has been enrolled since 2015. Prior to this, he studied Management and Aviation at the Community College of Baltimore County, achieving an Associate's degree from 2012 to 2014. His academic background supports his professional skills in organizational and communication areas.
Previous Work Experience
Before joining Redhorse Corporation, Fareed Atayee worked at Maxim Healthcare Services as a Job Board Coordinator for four months in 2015. He also served as an Air Traffic Control Intern at Ronald Reagan Washington National Airport for one month in 2014. These positions contributed to his development of strong interpersonal and social skills, which he applies in his current role.
Skills and Responsibilities
In his role as a Help Desk Specialist, Fareed Atayee utilizes strong interpersonal and social skills to effectively manage and resolve user frustrations. He applies his college education to enhance the value of services provided by his office. His responsibilities include providing software support, managing communications, and ensuring a high level of service for users experiencing travel-related software issues.