Darran Cooke
About Darran Cooke
Darran Cooke is a Customer Success Manager at Redpanda Data, where he has worked since 2022. He has extensive experience in customer success roles, primarily at Cloudera, where he held various leadership positions from 2015 to 2022.
Work at Redpanda Data
Darran Cooke has been serving as the Customer Success Manager at Redpanda Data since 2022. In this role, he focuses on ensuring customer satisfaction and success with the company's data solutions. His responsibilities include managing customer relationships, facilitating onboarding processes, and providing ongoing support to enhance user experience. Cooke's expertise contributes to the overall mission of Redpanda Data in delivering high-quality data management services.
Previous Experience at Cloudera
Before joining Redpanda Data, Darran Cooke held several positions at Cloudera from 2015 to 2022. He started as a Senior SDM for EMEA, where he worked for four years, followed by roles as Customer Success Manager, EMEA Leader for Customer Success, and Head of Customer Success & Adoption for EMEA. His tenure at Cloudera involved significant responsibilities in customer success management and strategic adoption initiatives across the EMEA region.
Education and Expertise
Darran Cooke studied at BRJ from 1986 to 1993. This educational background laid the foundation for his career in customer success management within the technology sector. His expertise encompasses customer relationship management, strategic planning, and operational execution, which he has developed through his extensive experience in various roles at Cloudera and Redpanda Data.
Career Progression
Darran Cooke has demonstrated a steady career progression in customer success roles over the years. Starting as a Customer Success Manager at Cloudera in 2019, he advanced to Senior SDM and subsequently took on leadership roles, culminating in his position as Head of Customer Success & Adoption for EMEA. His career reflects a commitment to enhancing customer experiences and driving adoption of technology solutions.