Michele Cyran
About Michele Cyran
Michele Cyran is a Senior Principal Technical Writer at Redpanda Data, where she focuses on enhancing documentation processes and user experience. With extensive experience in technical writing, she has previously held positions at Oracle and has collaborated with the open source community.
Work at Redpanda Data
Michele Cyran currently serves as a Senior Principal Technical Writer at Redpanda Data, a role she has held since 2023. In this position, she collaborates with the open source community to enhance documentation processes. Her responsibilities include defining and improving writing standards and processes to optimize user experience. Michele utilizes AsciiDoc and Markdown to create developer content, contributing to the fast-paced environment of a data streaming startup.
Previous Experience at Oracle
Michele Cyran has extensive experience at Oracle, where she worked in various capacities from 1999 to 2022. She began as a Senior Technical Writer from 1999 to 2006 for seven years in Littleton, CO. Following this, she served as a Principal Technical Writer from 2006 to 2017, accumulating eleven years in that role. Her final position at Oracle was as a Principal User Assistance Developer from 2017 to 2022, where she worked for five years in the same location.
Education and Expertise
Michele Cyran earned a Bachelor of Arts in English from Boston College. Her educational background supports her expertise in technical writing and documentation processes. She plays a key role in developing terminologies, taxonomies, and metadata to enhance user journeys, showcasing her proficiency in creating clear and effective documentation.
Technical Skills and Contributions
Michele Cyran employs AsciiDoc and Markdown in her technical writing, which are essential tools for creating structured content. Her contributions extend to defining writing standards and processes that improve user experience. She actively collaborates with the open source community, reflecting her commitment to enhancing documentation practices within the tech industry.