Tyler Hirtzel
About Tyler Hirtzel
Tyler Hirtzel is a User Enablement Representative at Redpanda Data, with a background in customer success and consulting. He holds a Bachelor of Business Administration from California State University San Marcos and has over a decade of experience in various roles, including operations management and customer service.
Current Role at Redpanda Data
Tyler Hirtzel serves as a User Enablement Representative at Redpanda Data. He has held this position since 2022. In this role, he focuses on enhancing user experience and ensuring that customers effectively utilize the company's data solutions. His responsibilities include providing support and training to users, addressing inquiries, and facilitating a smooth onboarding process for new clients.
Previous Experience at GEICO
Before joining Redpanda Data, Tyler worked at GEICO as a Customer Success representative from 2017 to 2022. During his five years at GEICO, he was responsible for managing customer relationships, addressing concerns, and ensuring client satisfaction. His experience in this role contributed to his skills in customer engagement and support.
Consulting Background at Steadfast Consulting
Tyler Hirtzel was employed as a Consultant at Steadfast Consulting from 2016 to 2017. In this one-year position, he provided strategic advice and support to clients, helping them to improve their operations and achieve their business objectives. This experience added to his expertise in consulting and client management.
Operations Management at Sports Authority
Tyler worked as an Operations Manager at Sports Authority from 2010 to 2016 in San Diego, California. Over six years, he oversaw daily operations, managed staff, and ensured the efficient functioning of the store. His role included inventory management, staff training, and customer service, which enhanced his operational and leadership skills.
Education in Business Administration
Tyler Hirtzel studied at California State University San Marcos, where he earned a Bachelor of Business Administration (BBA) with a focus on Management. This educational background provided him with foundational knowledge in business principles, management strategies, and organizational behavior, which he applies in his professional roles.