Toni Ann Mac Kool
About Toni Ann Mac Kool
Toni Ann Mac Kool serves as the Application Support Director at QAD Redzone, where she has worked since 2022 after five years in Community Support. She holds a Bachelor of Science in Alternative and Complementary Medicine and has a background in project leadership and Six Sigma methodologies.
Current Role at QAD Redzone
Toni Ann Mac Kool serves as the Application Support Director at QAD Redzone, a position she has held since 2022. In this role, she oversees application support initiatives, ensuring that users receive effective assistance and guidance with the Redzone app. Her responsibilities include managing support teams and enhancing user experience through strategic solutions.
Previous Experience at QAD Redzone
Before her current role, Toni Ann worked at QAD Redzone as a Community Support specialist from 2017 to 2022. During her five years in this position, she contributed to the development of the Redzone Community by integrating social technology with leadership-driven feedback and action cycles. Her efforts helped foster a collaborative environment among users.
Background in Aerospace Technologies Group
Toni Ann Mac Kool was employed at Aerospace Technologies Group as a Project Lead from 2009 to 2017. Over her eight-year tenure, she managed various projects, demonstrating her ability to lead teams and drive project success in a technical environment.
Educational Qualifications
Toni Ann earned a Bachelor of Science (B.S.) degree in Alternative and Complementary Medicine and Medical Systems from Everglades University, where she studied from 2009 to 2013. Additionally, she completed a Six Sigma Black Belt program at Aveta Business Institute from 2013 to 2014, enhancing her skills in process improvement and operational efficiency.
Contributions to Productivity Improvement
Toni Ann played a key role in implementing a 90-day coaching program aimed at improving productivity for mid-sized Food & Beverage and Consumer Packaged Goods manufacturers. Her contributions led to an average productivity gain of 12.1% for companies utilizing the Redzone app, as indicated by a benchmark analysis.