Amir Farhang
About Amir Farhang
Amir Farhang is a Senior Technical Support Analyst at REEF in Downtown Vancouver, British Columbia, with expertise in Adobe Illustrator and strong skills in Microsoft Office. He has a diverse background in technical support and network administration, with previous roles at Staples, The Vancouver College of Dental Hygiene, and ITD Canada.
Work at REEF
Amir Farhang has been employed at REEF as a Senior Technical Support Analyst since 2019. His role involves providing technical assistance and support to users, leveraging his expertise in various technical domains. Located in Downtown Vancouver, British Columbia, Canada, he has contributed to the company's technical support operations for five years.
Previous Technical Support Experience
Before joining REEF, Amir worked as a Tech Support Specialist at Staples from 2018 to 2019. He also held a position as a Technical Support Specialist at The Vancouver College of Dental Hygiene Inc. during the same period. His earlier experience includes three years as a Technical Support at the Institute of Technology Development of Canada from 2014 to 2017.
Education and Expertise
Amir Farhang studied at the BCIT School of Energy, where he earned a Diploma in Network and System Administration from 2017 to 2019. He also holds a Bachelor's degree in Electrical and Electronics Engineering from Shahid Beheshti University, obtained between 1996 and 2000, and a Master's degree in Computer Science from the University of Tehran, completed from 2000 to 2002. His educational background supports his technical skills, including proficiency in Adobe Illustrator and Microsoft Office.
Background in IT and Networking
Amir has a diverse background in IT and networking, having worked as a Network Administrator at Caspian Chemical from 2008 to 2013 and as an IT Specialist at Focus Softnet from 2004 to 2006, both in Tehran Province, Iran. This experience has equipped him with a solid foundation in technical support and system administration.
Industry Knowledge
Amir possesses a strong understanding of the business supplies and equipment industry, which informs his approach to technical support. His experience in various technical roles has allowed him to develop a comprehensive skill set that enhances his ability to assist users effectively.