Andrea Santos
About Andrea Santos
Andrea Santos is a Virtual Trainer at REEF, specializing in enhancing the performance of call center associates through customized training programs. With over 15 years of experience in training roles, she is dedicated to creating engaging and effective learning experiences for both new hires and seasoned employees.
Work at REEF
Andrea Santos has been employed at REEF as a Virtual Trainer in the Call Center division since 2021. In this role, she focuses on enhancing the performance of both new hires and experienced associates through customized training programs. Her work is conducted remotely, allowing her to reach a diverse group of associates and provide tailored support to improve their skills and effectiveness in their roles.
Previous Experience at BlueTriton Brands
Prior to joining REEF, Andrea Santos worked at BlueTriton Brands for 12 years, from 2009 to 2021. During her tenure, she held the position of Training Team Lead in Raynham, Massachusetts. In this capacity, she was responsible for overseeing training initiatives and developing strategies to enhance the training process for associates.
Training Curriculum Development
Andrea Santos has developed a specialized training curriculum that adapts to individual learning styles. This approach aims to enhance the effectiveness of training sessions by ensuring that the material resonates with each participant. Her focus on personalized training experiences contributes to the overall success of the associates she trains.
Commitment to Professional Success
Andrea Santos demonstrates a strong commitment to the professional success of associates. She creates engaging and personalized training experiences that aim to foster growth and development. Her dedication to improving training outcomes reflects her focus on empowering individuals in their professional journeys.